Archive: April, 2012

Library Strategic Plan Review – May 1st

All Leddy staff and librarians are invited to join and participate in a review of the draft Library Strategic Plan.  The department heads have worked for several weeks with Gwen, Cathy and Joan to produce a draft plan that aligns with the five University of Windsor Strategic Priorities. The next step is to get feedback from you – the staff.

Please come and contribute to a morning of brainstorming and discussions!

Date: Tuesday May 1, 2012
Time: 9:00 am – 1:00 pm
Where: Library Staff Lounge

BBQ lunch to follow for all meeting participants.

Agenda:

9:00-9:10 am        Introduction & overview of Library Strategic Plan draft
9:10-10:45 am    Participants will break into groups under each of five Strategic Directions to discuss and develop action items for each direction
10:45-11:15 am    Groups report on action items ideas & provide feedback
11:15-12:00 noon    Wrap-up discussion & participant comments
12:00-1:00 pm    BBQ Lunch for participants

Please Note:  For planning purposes, please RSVP to Lucy Formicuccia by 12:00 noon on Tuesday, April 24, 2012.  Please indicate if you have specific dietary needs at that time.

Service Excellence Workshop – May 3, 2012

All library personnel are encouraged to attend on Thursday, May 3rd, 2012 one of two information sessions that will give details on the current campus-wide Service Excellence initiative.

The information session will introduce participants to the Service Excellence Program, including
·    Why it’s important to provide excellent service
·    Expectations & perceptions of our service users
·    Overview of the Uwindsor Standards
·    What tends to get in the way of excellent service
·    Applying the Uwindsor Standards

Marcela Ciampa – Manager, Employee Engagement & Development will be conducting both sessions, offered from 1-2pm and from 2-3pm to ensure as many people as possible can attend.

Date:
Thursday, May 3, 2012
When: 1-2pm & 2-3pm
Where: 4th Floor Conference Room, Leddy Library

Please speak to your department head about attending a session; also please let Karen Pillon know by April 24th if you’ll be in attendance which will help with the organization.

http://www.uwindsor.ca/serviceexcellence/

Spring LeddyLife Newsletter

The Spring LeddyLife newsletter is here!

Check it out under the “Newsletters” heading above!